COMPANY: INTERNETGUIDES – CHRISTOPH GOLD
Privacy Policy
Last Updated: 2023-06-23
INTRODUCTION
This privacy policy (“Policy”) describes how internetguides – Grasbrunner Str. 1, 85640 Putzbrunn, Germany (“Company,” “we,” and “our”) processes, collects, uses and shares personal data when using this website https://www.personal-improvement.eu (the “Site”). Please read the following information carefully to understand our practices regarding your personal data and how we will process data.
-
Purposes of Processing
What is personal data?
We collect information about you in a range of forms, including personal data. As used in this Policy, “personal data” is as defined in the General Data Protection Regulation, this includes any information which, either alone or in combination with other information we process about you, identifies you as an individual, including, for example, your name, postal address, email address and telephone number.
Why do we need your personal data?
We will only process your personal data in accordance with applicable data protection and privacy laws. We need certain personal data in order to provide you with access to the Site. If you registered with us, you will have been asked to tick to agree to provide this information in order to access our services, purchase our products, or view our content. This consent provides us with the legal basis we require under applicable law to process your data. You maintain the right to withdraw such consent at any time. If you do not agree to our use of your personal data in line with this Policy, please do not use our Site.
-
Collecting Your Personal Data
We collect information about you in the following ways:
Information You Give Us. This includes:
-
the personal data you provide when you register to use our Site, including your name, postal address, email address, telephone number, username, password and demographic information (such as your gender);
-
the personal data that may be contained in any video, comment or other submission you upload or post to the Site;
-
the personal data you provide when you report a problem with our Site or when we provide you with customer support;
-
the personal data you provide when you make a purchase thorough our Site; and
-
the personal data you provide when you correspond with us by phone, email or otherwise.
Information from Social Networking Sites. Our Site may include interfaces that allow you to connect with social networking sites (each a “SNS”). If you connect to a SNS through our Site, you authorize us to access, use and store the information that you agreed the SNS could provide to us based on your settings on that SNS. We will access, use and store that information in accordance with this Policy. You can revoke our access to the information you provide in this way at any time by amending the appropriate settings from within your account settings on the applicable SNS. Services currently include Facebook, YouTube, Instagram and Twitter sharing options.
Information Automatically Collected. We automatically log information about you and your computer or mobile device when you access our Site. For example, when visiting our Site, we log your computer or mobile device operating system name and version, manufacturer and model, browser type, browser language, screen resolution, the website you visited before browsing to our Site, pages you viewed, how long you spent on a page, access times and information about your use of and actions on our Site.
We collect this information about you using cookies. Before this can happen, you always have an option to opt-out from any tracking which is not essential for the functions of the website.
Automated Decision Making and Profiling.
We do not use your personal data for the purposes of automated decision-making. However, we may do so in order to fulfil obligations imposed by law, in which case we will inform you of any such processing and provide you with an opportunity to object.
-
COOKIES
What are cookies?
We may collect information using “cookies.” Cookies are small data files stored on the hard drive of your computer or mobile device by a website. We may use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer or mobile device until you delete them) to provide you with a more personal and interactive experience on our Site.
We use two broad categories of cookies: (1) first party cookies, served directly by us to your computer or mobile device, which are used only by us to recognize your computer or mobile device when it revisits our Site; and (2) third party cookies, which are served by service providers on our Site, and can be used by such service providers to recognize your computer or mobile device when it visits other websites.
Cookies we use
Our Site uses the following types of cookies for the purposes set out below:
Type of cookie | Purpose |
Essential Cookies | These cookies are essential to provide you with services available through our Site and to enable you to use some of its features. For example, they allow you to log in to secure areas of our Site and help the content of the pages you request load quickly]. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services. |
Functionality Cookies | These cookies allow our Site to remember choices you make when you use our Site, such as remembering your language preferences, remembering your login details and remembering the changes you make to other parts of our Site which you can customize. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you visit our Site. |
Analytics and Performance Cookies | These cookies are used to collect information about traffic to our Site and how users use our Site. The information gathered does not identify any individual visitor. [It includes the number of visitors to our Site, the websites that referred them to our Site, the pages they visited on our Site, what time of day they visited our Site, whether they have visited our Site before, and other similar information. We use this information to help operate our Site more efficiently, to gather broad demographic information and to monitor the level of activity on our Site. We use Google Analytics for this purpose. Google Analytics uses its own cookies. It is only used to improve how our Site works. You can find out more information about Google Analytics cookies here: https://developers.google.com/analytics/resources/concepts/gaConceptsCookies You can find out more about how Google protects your data here: www.google.com/analytics/learn/privacy.html. You can prevent the use of Google Analytics relating to your use of our Site by downloading and installing the browser plugin available via this link: http://tools.google.com/dlpage/gaoptout?hl=en-GB] We furthermore use the cookieless tracking solution Visitoranalytics.io which doesn´t collect personal data. |
Targeted and advertising cookies | From time to time we may use targeted and advertising These cookies track your browsing habits to enable us to show advertising which is more likely to be of interest to you. These cookies use information about your browsing history to group you with other users who have similar interests. Based on that information, and with our permission, third party advertisers can place cookies to enable them to show adverts which we think will be relevant to your interests while you are on third party websites. You can disable cookies which remember your browsing habits and target advertising at you by changing your tracking options (Cookie- Opt-Out at any time. |
Social Media Cookies | These cookies are used when you share information using a social media sharing button or “like” button on our Site or you link your account or engage with our content on or through a social networking website such as Facebook, Twitter or Google+. The social network will record that you have done this. |
Disabling cookies
You can typically remove or reject cookies via your browser settings. In order to do this, follow the instructions provided by your browser (usually located within the “settings,” “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.
If you do not accept our cookies, you may experience some inconvenience in your use of our Site. For example, we may not be able to recognize your computer or mobile device and you may need to log in every time you visit our Site.
-
ADVERTISING
We may use other companies to serve third-party advertisements when you visit and use the Site. These companies may collect and use click stream information, browser type, time and date, subject of advertisements clicked or scrolled over during your visits to the Site and other websites in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use tracking technologies to collect this information. Other companies’ use of their tracking technologies is subject to their own privacy policies.
-
Using Your Personal Data
We may use your personal data as follows:
-
to operate, maintain, and improve our Site, products, and services;
-
to manage your account, including to communicate with you regarding your account, if you have an account on our Site;
-
to operate and administer our rewards program and other promotions you participate in on our Site;
-
to respond to your comments and questions and to provide customer service;
-
to send information including technical notices, updates, security alerts, and support and administrative messages;
-
with your consent, to send you marketing e-mails about upcoming promotions, and other news, including information about products and services offered by us and our affiliates. You may opt-out of receiving such information at any time: such marketing emails tell you how to “opt-out.”
-
to process payments you make via our Site.
-
as we believe necessary or appropriate (a) to comply with applicable laws; (b) to comply with lawful requests and legal process, including to respond to requests from public and government authorities; (c) to enforce our Policy; and (d) to protect our rights, privacy, safety or property, and/or that of you or others;
-
for analysis and study services; and
-
as described in the “Sharing of your Personal Data” section below.
-
Sharing Your Personal Data
We may share your personal data as follows:
-
Third Parties Designated by You. We may share your personal data with third parties where you have provided your consent to do so.
-
Our Third Party Service Providers. We may share your personal data with our third party service providers who provide services such as data analysis, payment processing, information technology and related infrastructure provision, customer service, email delivery, auditing and other similar services.
-
Third Party Sites
Our Site may contain links to third party websites and features. Third party website features are currently Google Maps, Google Analytics, VisitorAnalytics, NitroPack, Aweber and YouTube.
This Policy does not cover the privacy practices of such third parties. These third parties have their own privacy policies and we do not accept any responsibility or liability for their websites, features or policies. Please read their privacy policies before you submit any data to them.
-
User Generated Content
You may share personal data with us when you submit user generated content to our Site. Please note that any information you post or disclose on our Site will become public information, and will be available to other users of our Site and to the general public. We urge you to be very careful when deciding to disclose your personal data, or any other information, on our Site. Such personal data and other information will not be private or confidential once it is published on our Site.
If you provide feedback to us, we may use and disclose such feedback on our Site, provided we do not associate such feedback with your personal data. If you have provided your consent to do so, we may post your first and last name along with your feedback on our Site. We will collect any information contained in such feedback and will treat the personal data in it in accordance with this Policy.
-
International Data Transfer
Your information, including personal data that we collect from you, may be transferred to, stored at and processed by us outside the country in which you reside, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world. By accepting this Policy, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Policy.
-
Security
We seek to use reasonable organizational, technical and administrative measures to protect personal data within our organization. Unfortunately, no transmission or storage system can be guaranteed to be completely secure, and transmission of information via the internet is not completely secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us.
-
Retention
We will only retain your personal data as long reasonably required for you to use the Site until you close your account/cancel your subscription] unless a longer retention period is required or permitted by law (for example for regulatory purposes).
-
Our Policy on Children
Our Site is/are not directed to children under 16. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us. We will delete such information from our files as soon as reasonably practicable.
-
Your Rights
-
Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive personal data; (iv) any new processing of your personal data that we may carry out beyond the original purpose; or (v) the transfer of your personal data outside the EEA. Please note that your use of some of the Site may be ineffective upon opt-out.
-
Access. You may access the information we hold about you at any time via your profile/account or by contacting us directly.
-
Amend. You can also contact us to update or correct any inaccuracies in your personal data.
-
Move. Your personal data is portable – i.e. you to have the flexibility to move your data to other service providers as you wish.
-
Erase and forget. In certain situations, for example when the information we hold about you is no longer relevant or is incorrect, you can request that we erase your data.
If you wish to exercise any of these rights, please contact us. In your request, please make clear: (i) what personal data is concerned; and (ii) which of the above rights you would like to enforce. For your protection, we may only implement requests with respect to the personal data associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable and in any event, within one month of your request. Please note that we may need to retain certain information for recordkeeping purposes and/or to complete any transactions that you began prior to requesting such change or deletion.
-
Complaints
We are committed to resolve any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Policy or our practices in relation to your personal data, please contact us at: syncstrategies-uk@personal-improvement.eu. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority
-
Contact Information
We welcome your comments or questions about this Policy. You may contact us in writing at syncstrategies-de@personal-improvement.eu or internetguides – Grasbrunner Str. 1, 85640 Putzbrunn, Germany
DATA PROTECTION
Unless otherwise specified below, the provision of your personal information is not required by law or contract, nor required for a contract. You are not required to provide the data. A non-provisioning has no consequences. This applies only insofar as no other details are given in the subsequent processing operations.
“Personal Data” means any information relating to an identified or identifiable natural person.
Server log files
You can visit our website without giving any personal information. With every access to our website, user data is transmitted through your internet browser and stored in log data (server log files). This stored data includes e.g. name of the accessed page, date and time of the call, amount of data transferred and the requesting provider. These data are used solely to ensure trouble-free operation of our website and to improve our offer. An assignment of this data to a specific person is not possible.
Collection and processing using the contact form
When using the contact form, we collect your personal data (name, e-mail address, message text) only in the scope provided by you. The data processing serves the purpose of establishing contact. By submitting your message, you consent to the processing of the transmitted data. Processing is based on Art. 6 (1) lit. a DSGVO with your consent.
You may revoke your consent at any time by notifying us without affecting the legality of the processing carried out on the basis of the consent until the revocation.
We only use your e-mail address to process your request. Your data will then be deleted, unless you have consented to further processing and use.
Cookies
Our website uses cookies. Cookies are small text files that are stored in the Internet browser or by the Internet browser on the computer system of a user.
When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a characteristic string that allows the browser to be uniquely identified when the website is reopened. We use cookies for the purpose of making our offer more user-friendly, effective and secure.
Furthermore, cookies enable our systems to recognize your browser even after a page change and offer you services. Some features of our website can not be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page break.
In addition, we use cookies on our website for the purpose of enabling an analysis of the surfing behavior of our site visitors.
Furthermore, we use cookies for the purpose of subsequently addressing site visitors on other websites with targeted, interest-based advertising.
Processing is based on § 15 (3) TMG and Art. 6 (1) lit. f DSGVO from the legitimate interest in the above-mentioned purposes.
The data collected by you in this way will be pseudonymised by technical precautions. An assignment of the data to your person is therefore no longer possible. The data will not be stored together with other personal data of you.
You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.
Cookies are stored on your computer. Therefore, you have full control over the use of cookies. By selecting appropriate technical settings in your internet browser, you can prevent the storage of cookies and transmission of the data contained therein. Already saved cookies can be deleted at any time. We point out, however, that you may not be able to use all the features of this website in full.
The links below will tell you how to manage (and disable) cookies on major browsers:
Chrome Browser: https://support.google.com/accounts/answer/61416?hl=en
Internet Explorer:
https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-allow-and-dispose
Safari:
https://support.apple.com/en-us/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Use of Google Analytics
We use the Google Analytics web analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA, “Google”). The purpose of the data processing is to analyze this website and its visitors. To do this, Google will use the information obtained on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.
Google Analytics uses cookies that allow you to analyze the use of the website. The information generated by the cookies about your use of this website is usually transmitted to a Google server in the USA and stored there. IP anonymisation is activated on this website. As a result, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area.
Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. Your data may be transmitted to the US. Data transfers to the US are supported by an adequacy decision by the European Commission.
Processing is based on Art. 6 (1) lit. f DSGVO from the justified interest in the needs-based and targeted design of the website. You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.
You can prevent the storage of cookies by selecting appropriate technical settings of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection of the data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link. https://tools.google.com/dlpage/gaoptout?hl=en
You can set an opt-out cookie to prevent detection by Google Analytics across devices. Opt-out cookies prevent future collection of your data when you visit this website. You need to opt-out on all the systems and devices used to make it work.
If you click here, the opt-out cookie will be set:
Deactivate Google Analytics
For more information about Terms of Use and Privacy, please visit
https://www.google.com/analytics/terms/en.html or https://www.google.com/intl/en/policies/.
Using the Remarketing or “Like Audiences” feature of Google Inc.
We use the Remarketing or “Like Audiences” feature of Google Inc. on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”). This feature is for the purpose of analyzing visitor behavior and visitor interests.
Google uses cookies to carry out the analysis of the website usage, which forms the basis for the creation of interest-based advertisements. The cookies are used to record site visits and anonymous data relating to the use of the website. There is no storage of personal data of visitors to the website. If you visit another website on the Google Display Network, you’ll see advertisements that are likely to include previously viewed product and information areas.
If necessary, your data will also be transmitted to the USA. There is an adequacy decision by the European Commission for data transfers to the US.
Processing is based on Art. 6 (1) lit. f DSGVO with a legitimate interest in targeting visitors to the Website through advertising by showing personalized, interest-based advertising ads to visitors to the Provider’s website when visiting other sites on the Google Display Network.
You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.
You can permanently deactivate the use of cookies by Google by following the link below and downloading and installing the plug-in provided there: https://support.google.com/ads/answer/7395996?hl=en
Alternatively, you may opt out of third-party cookies by visiting the Network Advertising Initiative deactivation page at https://www.networkadvertising.org/choices/ and implementing the opt-out information listed there.
For more information about Google Remarketing and its privacy policy, please visit: https://www.google.com/privacy/ads/
Using Google Adwords Conversion Tracking
We use the online advertising program “Google Ads” on our website and, in this context, conversion tracking (evaluation of visitor action). Google Conversion Tracking is an analytics service provided by Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”).
When you click on an ad served by Google, a conversion tracking cookie will be placed on your machine. These cookies have a limited validity, contain no personal data and are therefore not for personal identification. If you visit certain pages on our website and the cookie has not expired, Google and we may recognize that you have clicked on the ad and have been redirected to this page. Each Google Ads customer receives a different cookie. Thus, there is no way that cookies can be tracked through the websites of advertisers.
The information obtained with the help of the conversion cookie is used to create conversion statistics. On this occasion we obtain the total number of users who clicked on one of our ads and were redirected to a conversion tracking tag page. However, we do not receive information that personally identifies users. Processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in targeted advertising and the analysis of the impact and efficiency of this advertising.
You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.
You can prevent the storage of cookies by selecting appropriate technical settings of your browser software. We point out, however, that you may not be able to use all the features of this website in this case. You will not be included in the conversion tracking statistics.
You can also opt out of personalized ads in Google Ads Settings. You can also find instructions on how to do this at https://support.google.com/ads/answer/2662922?hl=en
In addition, you can disable the use of third-party cookies by checking the Network Advertising Initiative’s opt-out page at https://www.networkadvertising.org/choices/ and implement the further information about the opt-out mentioned there.
For more information and Google’s privacy policy, please visit: https://www.google.com/policies/privacy/
Using Facebook Remarketing
We use Facebook’s remarketing feature “Custom Audiences” on our website (1601 S. California Ave, Palo Alto, CA 94304, USA, “Facebook”).
This function serves the purpose of targeting visitors to the website purposefully with interest-based advertising in the social network Facebook.
For this purpose, the Facebook remarketing tag was implemented on the website. Through this tag, a direct connection to the Facebook servers is made when visiting the website.
Consequently information will be transmitted to the Facebook server, which of our pages you have visited. Facebook assigns this information to your personal Facebook user account. When you visit the social network Facebook, you will then see personalized, interest-based Facebook ads. Processing is based on Art. 6 (1) lit. f DSGVO from the legitimate interest in the above purpose.
You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR.
You can disable the remarketing feature “Custom Audiences” here.
For more information on the collection and use of data by Facebook, about your rights in this regard and ways to protect your privacy, please refer to the privacy policy of Facebook at https://www.facebook.com/about/privacy/.
Use of YouTube
We use the embed YouTube video feature of YouTube LLC on our website. (901 Cherry Ave., San Bruno, CA 94066, USA, “YouTube”).
YouTube is a company affiliated with Google Inc. (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”).
The feature displays videos stored on YouTube in an iframe on the site. The option “Extended Privacy Mode” is activated. As a result, YouTube does not store any information about visitors to the site. Only when you watch a video information will be transmitted to and stored on YouTube.
For more information about the collection and use of data by YouTube and Google, your rights, and ways to protect your privacy, see the YouTube Privacy Policy (https://www.youtube.com/t/privacy).
Using Google Maps
We use Google Inc.’s Embed Google Maps feature on our website (1600 Amphitheater Parkway, Mountain View, CA 94043, USA; “Google”).
The feature allows the visual presentation of geographic information and interactive maps.
In doing so, Google also collects, processes and uses the data of visitors to the pages in which GoogleMaps maps are integrated. For more information about Google’s collection and use of data, please see the Google Privacy Policy at https://www.google.com/privacypolicy.html.
There you also have the option to change your settings in the privacy center so that you can manage and protect your data processed by Google.
If necessary, your data will also be transmitted to the USA. This is based on an adequacy decision by the European Commission for data transfers to the US.
You have the right, for reasons arising out of your particular situation, to object at any time to the processing of your personal data in accordance with Article 6 (1) of the GDPR. To do this, you must turn off the JavaScript application in your browser. We point out, however, that in this case you may not be able to use all the functions of this website, such as the interactive map display, in full.
Duration of storage
The data will be stored in accordance with legal retention periods and then deleted after the deadline, unless you have consented to the further processing and use.
Rights of the data subject
If the legal prerequisites are met, they are entitled to the following rights under Art. 15 to 20 DSGVO: Right to information, to correction, to cancellation, to limitation of processing, to data portability. Furthermore, according to Art. 21 (1) GDPR, you are entitled to a right of objection to the processing based on Art. 6 (1) of the GDPR and to processing for the purpose of direct mail.
Contact us on request. The contact details can be found in our imprint.
Right of appeal to the supervisory authority
According to Art. 77 GDPR you have the right to complain to the supervisory authority if you believe that the processing of your personal data is not legal.
Right to be Forgotten
Last Update: 2022-06-22